FEELING CHEATED BY YOUR BROKER OR ANY STOCK MARKET ENTITY?

Here is how you can get resolution

Written by - Prince Kumar

Photo Credit: SEBI

SCORES

You can use SCORES, SEBI's Complaint Redress System to get a resolution. Let's learn more about this platform. Photo Credit: Pexels

WHAT IS SCORES?

SCORES is SEBI's online complaint redressal mechanism to deal with complaints of investors related to all products and entities regulated by it. Photo Credit: Pexels

COMPLAINT AGAINST ENTITIES?

Complaints against companies, which issued shares in which investors have invested, or against companies such as mutual funds providers and portfolio management companies etc. Photo Credit: Pexels

CONTINUED

SCORES can also be used to register a complaint against brokers, distributors, financial advisors etc. Photo Credit: Pexels

NOT ADDERESED IN SCORES

Complaints that are incomplete or not specific, allegations without supporting documents, not satisfied with trading price of shares of the companies etc. Photo Credit: Pexels

CONTINUED

Complaint against unlisted/delisted or wounded/ liquidated companies, and complaints falling under the purview of other regulatory bodies etc. Photo Credit:  Pexels

HOW TO LODGE A COMPLAINT?

Either you can do it through SEBI’s  website or you can use SCORES mobile application. Photo Credit: Unsplash

HOW TO TRACK?

After lodging complaint, a user get a unique tracking number and the entity is required to respond with an Action Taken Report (ATR) within the stipulated time. Photo Credit: Pexels

ALTERNATE REDRESSAL

This is an alternate dispute redressal mechanism to ensure easy, quick and inexpensive resolution of problems. The investor has the option to approach the relevant court. Photo Credit: Pexels

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